NATIONAL NOISE ADVICE LINE

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Planning Inspector rules in favour of residents in 3 year battle against noisy pub.

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Since its inception in 2005 Noisedirect: National Noise Advice Line has helped countless noise sufferers resolve a range of protracted noise nuisance cases ranging from noisy intruder alarms, musical instruments,noise from wooden and laminate flooring; amplified music and barking dogs.

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Official figures estimate that neighbour noise is considered a problem to some extent by 1 in 3 people in England and a serious problem by 1 in 12.

Noisedirect is an independent and impartial advice line for anyone who needs assistance with any type of noise issue. Our team of experienced Consultant Environmental Health Professionals will listen carefully to your noise problem and provide you with sensible practical advice. We are unbiased and do not represent or promote the interests of any other organisations, local Councils or other agency. Our advice is based purely on a sound professional assessment of your case.

Our Consultants will help noise sufferers identify solutions for their noise problem. Whether your noisy neighbour is disturbing you by playing loud music or happens to be a large multi-national company, excessive noise from domestic or commercial premises can be deemed a statutory nuisance. We can advise you of your rights under the Environmental Protection Act 1990 and explain how to take preventative action.

Our advice can assist responsible individuals who wish to prevent disturbance to others from their noisy activities. We can help business owners to reduce the impact of noise on residents. If you are unfortunate enough to already be faced with formal action from a Council in the form of a Section 80 Noise Abatement Notice under the Environmental Protection Act 1990, we can provide you with informed and structured assistance.

Our service can be accessed by contacting us on our low cost national advice line for an economical fixed fee interview. Discuss any noise issue under a fixed rate scheme in a confidential interview with an experienced Environmental Health Professional.

Alternatively you can Email or write to us to arrange for one of our experienced Consultants to contact you to discuss your noise requirements, including using our fixed fee service.

Noisedirect is the dedicated noise service provided by Sanctum Consultants Ltd. All calls to Noisedirect: National Noise Advice Line will incur a minimum fee of £39 (incl) for a 30 minute consultation. Payment may be made by debit or credit card. Please note that credit card payments incur a 2% handling fee. Calls to Noisedirect may be recorded for training and quality purposes. All Email enquiries with a case synopsis asking for advice or other Email queries for advice will incur a minimum charge of £39 (incl). Short one or two line emails asking for an adviser to contact individuals for a Noisedirect consultation do not incur a charge. All casework is charged at a fixed fee rate of £78 (incl) per hour including all documentation sent by Email or post for review, or comment. All Noisedirect consultations and casework are payable in advance of any work carried out. Noisedirect services are non-refundable, with the exception of the statutory cooling-off period, as outlined under the Consumer Protection (Distance Selling) Regulations 2000. You have a right under the Regulations to cancel any Contract with us during an initial 7 day cooling-off period. If you do not wish to waive your cancellation rights in this way then, you should not proceed with booking a consultation via the website, through email or by telephone during the 7 day cooling off period. If you decide to avail yourself of any Noisedirect service within the 7 day period of entering into the Contract then you will be deemed to have waived your right to cancel. All advice given is based on information or facts presented to advisers. Noisedirect and Sanctum Consultants do not accept any responsibility for false or misleading information provided to them by individuals during consultations. Individuals are urged to consider seeking independent legal advice before instigating any Court action. Your attention is drawn to the legal notices and conditions contained within this website.

NoiseAid

NoiseAid Launched 2006