PO BOX 77 KENT BR8 9XA
0845 3 31 32 30
(Call charges to our non geographic number will vary according to your service provider. Calls to our geographic number are charged at the standard national rate, but you may wish to check this with your service provider. Calls from a mobile may cost considerably more).
020 7183 1184
Calls to Noisedirect: National Noise Advice Line will incur a minimum fee of £39 (plus VAT) for a 30 minute Noisedirect consultation or £78 (plus VAT) for a 60 minute consultation.
Calls to and from our switchboard and communications network may be recorded for training and quality purposes and in order for us to improve our service. We do not permit Clients or any parties to film or record calls and use them for broadcast on Television, Radio or social media Networks or for any other purpose. If in addition we consider that the request for our service is either not genuine or designed to elicit commercially sensitive information then we may, at our sole discretion choose not to accept instructions or terminate our service.
We take every care to ensure that full details of our services are available on our website. A durable copy of our Terms and Conditions can be downloaded by following the links at the bottom of this page. If you are unsure of any aspect of our service or would like further clarification on our services, including fee quotes for Acoustic Monitoring, Subjective Nuisance Assessments or ASB Assessments, then you can Email us with your query. We do not encourage Emails for general correspondence about individual cases, as the large daily volume of Emails impacts on our ability to provide a low cost, fixed fee service. All Email enquiries with a case synopsis asking for advice or other Email queries for follow up advice after a Noisedirect Consultation, will incur a minimum charge of £39 (plus VAT). Short one or two line emails asking for appointments, fee quotes or for an adviser to contact individuals for a Noisedirect consultation do not incur a charge.
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